“Idea Theorem has created a visually appealing, user-friendly product that is designed specifically for our unique needs. As we use the system and discover tweaks that are needed, Idea Theorem is fast to reply and adjust the program as needed.
Service
Customer Research & Experience Design
Platforms
iOS, Android
Industry
Finance
The Challenge
Aviva Canada was looking for a design partner to help enhance the user experience of their internal App used by underwriters. CLUE Product will be used to help underwriters assess new insurance files and identify which opportunities are more aligned with their business.
Our Approach
We worked closely with the Aviva Analytics team to understand the activities that will be done by the underwriting team and the value it will provide to them. As there were several ways to access the information – either through maps using addresses or searching by segment or industry code. The platform experience needed to be simple and user-friendly in order to access information quickly and make decisions.
The Outcome
Efficient Underwriting Dashboard
We designed a dashboard to streamline underwriters’ tasks by swiftly identifying industry codes and assessing business appetite, reducing effort and time.
Geospatial Risk Analysis
Utilizing maps, we leveraged address data to locate properties that could impact risk profiles, enhancing underwriting efficiency and data accessibility.
Enhancing Underwriting Productivity
Our solution significantly minimizes the need for underwriters to access multiple systems, resulting in improved productivity and quicker decision-making.
