The Challenge
The Canadian War Museum and its counterpart, the Canadian Museum of History, are essential branches of Government funded organizations that share and educate Canadians on the events, personalities, and historical currents that have shaped Canada. The two entities selected Idea Theorem to complete a comprehensive high-level evaluation of their company websites.
Our high-level UX analysis aimed to provide a concise overview of results based on the evaluations gathered from CWM’s content audit, heuristic evaluation, UX/UI analysis, and accessibility analysis. This report highlighted key findings of the highest priority, from website strengths to improvements/recommendations. We made several recommendations and completed reports detailing ways to improve their website’s user experience.
Our Approach
We began by having our design team research their website usability. We used the following tools to complete our analysis:
The Outcome
Comprehensive Evaluations
Following thorough evaluations, we collected the results and findings from various reports, creating a comprehensive overview of potential improvements and changes to be implemented by the CWM/CHM team.
Successful Recommendations
Our recommendations were effectively applied to their website, resulting in positive reception from their users.
User-Centered Impact
The implementation of these recommendations not only enhanced the website but also improved the overall user experience, showcasing the value of user-centered changes.
