“Idea Theorem has created a visually appealing, user-friendly product that is designed specifically for our unique needs. As we use the system and discover tweaks that are needed, Idea Theorem is fast to reply and adjust the program as needed. 
Service
Customer Research & Experience Design
Platforms
iOS, Android
Industry
Finance
The Challenge
The Idea Theorem™ team was assigned the redesign of an internal reporting system for George Brown College education staff. The existing platform lacked user-friendliness and failed to visualize college success rates based on KPIs such as retention and grade distributions. The current reporting system was built on Power BI by Microsoft and had several limitations
Our team was tasked with revamping the usability of the platform while keeping accessibility in mind. We provided design and usability recommendations, and the college education staff created the new platform based on our suggestions. This case study showcases how we improved the appearance of data and created a more intuitive reporting system for the education staff, particularly in Power BI UIUX.
Our Approach
The first challenge that we encountered in redesigning the internal reporting system for George Brown College education staff was ensuring accessibility needs were being met.
Thorough Requirements Gathering
Developed a comprehensive approach to address the Town of Newmarket’s requirements and gather insights from internal and external user groups.
In-Depth Focus Group Sessions
Initiated ten in-depth focus group sessions involving various town departments to foster a comprehensive understanding of internal dynamics and user needs.
Qualitative Feedback and Data Synthesis
Candid discussions in both internal and external focus group sessions provided qualitative feedback, revealing user experiences and expectations. Rigorous data synthesis and analysis produced meaningful insights, utilizing qualitative and quantitative techniques and cutting-edge analytical tools.
Collaborative Alignment with Stakeholders
Collaboratively aligned the research plan with strategic goals, utilizing online surveys to capture a wider range of perspectives and ensuring data relevance and reliability through qualification screening criteria.
The Outcome
Enhanced User-Friendly Platforms
Successfully redesigned the internal reporting system for George Brown education staff, providing a more accessible and user-friendly academic excellence dashboard that can be navigated by all college staff members.
Improved Accessibility and User Experience
Ensured accessibility and user experience improvements across all areas of the platform, making it visually appealing, informative, and easy to navigate.
Concise KPI Overview
Introduced a concise overview of key performance indicators (KPIs) with detailed reports available for download and sharing, enhancing data accessibility and utilization for staff members.
Focus Mode Feature
Implemented a focus mode to eliminate unnecessary clutter for casual users, allowing them to view relevant information without distractions, further enhancing user experience and efficiency.
